Return and Refund Policy

At HOLIK SHOP, customer satisfaction is important to us.

Return Window

You may request a return within 30 days of receiving your order.

Return Eligibility

To be eligible for a return, items must be:

• Unused and unworn.

• In their original condition.

• Returned with original packaging, where applicable.

How to Request a Return

To request a return, email us at contact@holik.shop with your order number and the reason for your return.

Please wait for our instructions before sending any item back.

Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us at contact@holik.shop with your order number and photos of the issue.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect due to our error.

Order Cancellations

Please contact us as soon as possible if you wish to cancel an order. Orders that have already been processed or shipped may not be eligible for cancellation.

Contact

For return and refund questions, contact us at contact@holik.shop.